All products provided by RepairABC.com are vender original new products, not been used. Generally, all products provided by us, will come with standard vender like 1 year warranty. Before delivery to you, all products need pass our 3 layer warranty procedure.
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Some scratching or copper rust might be seen' on some modules, that may caused by carrying. inserting in/out from chassis during our in-stock and pre-delivery testing. In normal condition, the scratching and rust are very slightly. This case is very few, our sales team will get your confirmation before delivery to you.
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Our sales team will contact you within 12 hours, and co-work with technical team to analyze the problem you submitted.
Fault location and trouble shooting will leads to the following 3 results.
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We will reship the goods in the following situations:
If the above two conditions occur, we will reship your ordered cargo immediately.
Please note: any compatibility issue are exclusive, like system software compatibility, interconnect compatibility. Our sales team will confirm with you before order delivery, we are not responsible for any unconfirmed cases.
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Confirmed it is malfunction during warranty time, we need you assist to return back, in the following 30 working days, since we received your return products, there have 3 situations:
After the analysis of our engineers, if it is a problem during use, such as improper use of the method or operation, after receiving your return:
Please note: any damage caused by improper use are exclusive, like optical laser burn down.
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Return procedure closed or rejected
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